Bilingual Client Sales & Services Specialist (Mandarin/English)

Questrade Financial Group

4 months ago

North York, ON

Hybrid

Full Time

Junior

0 applicants

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About this role

The Bilingual Client Sales & Services Specialist (English/Mandarin) at QFG provides support to clients through various communication channels, resolving account and technical issues, and educating clients on products and services. The role involves managing client interactions efficiently, troubleshooting problems, and continuously enhancing knowledge and service quality.

Skills

Qualifications

Post-secondary Degree or DiplomaExperience in Customer Service or Support

About Questrade Financial Group

questrade.com

Questrade is a Canada-based online brokerage that provides self-directed trading and managed investment solutions for retail investors. It supports registered accounts (RRSP, TFSA), margin and cash accounts, and offers trading in equities, ETFs, options and fixed income via web and mobile platforms. Questrade also operates Questwealth Portfolios (a robo-advisor/managed portfolio service) and supplies research tools and educational resources. Investors choose Questrade for its competitive fees, user-friendly platforms, and alternatives to big-bank brokerage offerings.