Bilingual Client Support Manager

GoodLeap(8 days ago)

HybridFull TimeMedior$62,800.16 - $62,800.16Customer Support

About this role

The Bilingual Client Support Manager at GoodLeap works with installers to ensure a positive customer experience through support in both English and Spanish. They leverage data to improve processes, manage pipelines, and resolve escalated issues, acting as a reliable partner for clients and installers.

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Required Skills

Customer Service
Data Analysis
CRM
Problem Solving
Bilingual Spanish
Pipeline Management
Communication
Documentation
Account Management
Support

About GoodLeap

goodleap.com

GoodLeap is a fintech company that provides point‑of‑sale consumer financing and a lending platform for sustainable home improvements — including residential solar, battery storage, energy‑efficient HVAC, roofing, and EV charging. It offers digital loan origination, underwriting, servicing, and capital markets solutions that connect homeowners, contractors/dealers, and institutional lenders. Contractors use GoodLeap’s dealer tools and network to close more projects while homeowners get flexible loan products to afford clean‑energy upgrades. The company’s mission is to accelerate adoption of sustainable home technologies by making financing simple and accessible.

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