Bilingual Member Support Specialist (Spanish)

SmithRx(19 days ago)

Lehi, UTOnsiteFull TimeMedior$43,000 - $43,000Member Support

About this role

SmithRx is a venture-backed health-tech company focused on transforming Pharmacy Benefit Management through technology and customer service. The Bilingual Member Support Specialist supports members with their pharmacy benefits and communicates fluently in both English and Spanish. The role requires a 9-week onsite training and nesting period in Lehi and operates primarily Monday–Friday with rotating weekend and holiday shifts.

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Required Skills

Bilingual Spanish
Customer Service
Call Handling
Outbound Calls
CRM
Microsoft Office
Multitasking
Active Listening
HIPAA Compliance
Patient Education

+1 more

Qualifications

HS Diploma
GED or Equivalent

About SmithRx

smithrx.com

SmithRx is a modern pharmacy benefit manager (PBM) that delivers radically transparent pharmacy benefits through a 100% pass‑through pricing model. They help employers, health plans, and other organizations control pharmacy spend with clear pricing, detailed reporting, and tailored clinical and cost‑management programs. By eliminating spread pricing and prioritizing auditability and client alignment, SmithRx positions itself as a trusted partner for lowering drug costs and improving medication outcomes.