Bilingual Contact Center Representative
TD Bank Group(1 month ago)
About this role
A Contact Centre Representative for TD’s MBNA division who handles inbound calls from credit card customers, assisting with account inquiries and providing guidance on TD products and services. The position includes an initial 8–10 week in-person training period in Ottawa, after which the role is performed primarily from a secure remote workspace.
Required Skills
- Customer Service
- Communication
- Listening
- Multitasking
- Digital Literacy
- Problem Solving
- Compliance
- Consultative Sales
- Bilingual
Qualifications
- High School Diploma or Equivalent
About TD Bank Group
td.comExplore TD's online banking services, credit cards, checking accounts, savings accounts, loans and more financial products for you and your business.
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