Bilingual Customer Service Representative

Beyond Finance(12 days ago)

RemoteFull TimeJunior$43,191 - $58,516 (estimated)Client Success

About this role

Beyond Finance is a consumer-focused financial services company helping clients escape crippling debt through compassionate, compliant programs. The Customer Service Representative is the primary client-facing role for individuals enrolled in Beyond’s financial hardship programs and serves as a link between Sales and Operations. This remote position includes a four-week training program to become an expert in Beyond’s offerings and supports a customer-centric culture focused on positive outcomes.

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Required Skills

Customer Service
Bilingual Spanish
CRM
Active Listening
Communication
Problem Solving
Time Management
Documentation
Phone Support
Interpersonal Skills

About Beyond Finance

beyondfinance.com

Beyond Finance is a technology-enabled debt relief firm that helps consumers move beyond debt by negotiating with creditors, arranging debt-settlement and consolidation programs, and offering access to debt-relief loans. It combines personalized financial assessments with a data-driven platform and licensed counselors to design affordable repayment plans, reduce balances, and lower interest for clients nationwide. The company provides ongoing account management, credit education, and works with financial partners to streamline enrollment and payouts. Consumers choose Beyond Finance for hands-on negotiation support, transparent fees, and measurable savings.