Bilingual Customer Success Manager (Canada Remote)/Gestionnaire du Succès Client Bilingue (Télétravail au Canada)
First Advantage
About this role
The role involves managing client relationships and providing excellent account management services to ensure client satisfaction and retention. The focus is on promoting products, resolving issues, and driving revenue growth in a fast-paced environment. It requires effective communication, strategic planning, and collaboration with internal and external teams.
Skills
Qualifications
About First Advantage
fadv.comFirst Advantage is a global provider of background checks and screening services that helps employers and organizations make safer hiring and onboarding decisions. It delivers employment screening, identity and criminal record checks, drug testing, and compliance solutions via a technology platform and integrations that scale for enterprise needs. The company emphasizes award‑winning customer service, data accuracy, and regulatory compliance (including FCRA-related processes) to mitigate risk. First Advantage operates across multiple countries, offering tailored screening programs and global data access.
About First Advantage
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for First Advantage.
Salary
$55k – $75k
per year
More jobs at First Advantage
Similar Jobs
Client Success Agent (Customer Services) - Remote
The Credit Pros
Customer Success Manager | Responsable du Succès Client
Hootsuite
Customer Success Advocate
Global Payments
Customer Success Manager I
Screencastify
Private Bank – Client Service Executive, GSA, AVP
Deutsche Bank
Client Success Agent (Customer Services) - Remote
The Credit Pros