Customer Success Director, HealthCare Vertical (US Remote)

First Advantage

1 day ago

Remote

Full Time

Senior

0 applicants

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About this role

First Advantage is hiring a Customer Success Director to oversee strategic account management and grow revenue through consultative sales in a remote setting within the United States. The role involves developing account plans, nurturing customer relationships, and coordinating with internal teams to ensure service excellence. The position offers an opportunity to work in a technology-driven environment with a focus on background screening solutions.

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About First Advantage

fadv.com

First Advantage is a global provider of background checks and screening services that helps employers and organizations make safer hiring and onboarding decisions. It delivers employment screening, identity and criminal record checks, drug testing, and compliance solutions via a technology platform and integrations that scale for enterprise needs. The company emphasizes award‑winning customer service, data accuracy, and regulatory compliance (including FCRA-related processes) to mitigate risk. First Advantage operates across multiple countries, offering tailored screening programs and global data access.