Bilingual English and Spanish Member Loyalty Representative

Oportun(21 days ago)

Hawthorne, CAOnsiteFull TimeJunior$36,000 - $38,000Customer Service

About this role

Oportun, a mission-driven fintech and certified CDFI, is hiring Member Loyalty Representatives to support members in achieving their financial goals through inclusive, affordable financial services. This role focuses on creating a rewarding in-store and community-based member experience through frequent outreach and relationship-building. The position is full-time and targets candidates with customer-facing experience in service, sales, cashiering, or hospitality.

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Required Skills

Customer Service
Sales
Community Outreach
Lead Generation
Cash Handling
Transaction Processing
Member Education
Relationship Building
Administrative Tasks
Data Privacy

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About Oportun

oportun.com

Oportun is a financial services company that provides affordable personal loans and savings tools to help people reach their financial goals. It offers quick personal loans ranging from $300 to $10,000, credit products, and automated savings features. The company focuses on expanding access to responsible credit for customers often underserved by traditional lenders, using technology and alternative underwriting to assess risk. Customers choose Oportun for straightforward online applications, competitive pricing, and products designed to build savings and credit over time.