Account Coordinator, Collections, Bilingual (English/Spanish)

Mission Lane(1 month ago)

RemoteFull TimeJunior$36,220 - $40,320Collections

About this role

An Account Coordinator at Mission Lane is a member of the Collections team focused on supporting customers’ path to financial recovery. This full-time remote position operates within a virtual call center environment and aligns with the company’s mission to expand access to clear credit. The role offers structured training and a clear path for internal progression based on performance.

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Required Skills

Bilingual Spanish
Negotiation
Technical Skills
Customer Service
Phone Communication
Systems Usage
Documentation
Problem Solving
Empathy
De-escalation

+2 more

About Mission Lane

missionlane.com

Mission Lane is a consumer fintech that provides credit cards and personal lending products designed to help people build and improve credit. It offers a straightforward, transparent credit card product (Mission Lane Mastercard), a mobile app with account management and credit monitoring, and educational tools to support financial health. Focused on underserved or thin-file consumers, Mission Lane uses alternative underwriting and bank partnerships to extend access to credit responsibly.