Bilingual Member Services Representative (Remote, Spanish Speaking)

Pair Team(28 days ago)

HybridFull TimeMedior$44,000 - $50,000Care Management

About this role

Pair Team is hiring a full-time Bilingual Member Services Representative (title: Lead Case Manager) to engage high-need Medicaid/Medicare members through a whole-person, interdisciplinary care model. The role is mission-driven and focuses on outreach, relationship-building, and connecting individuals with clinical and social supports. The position is primarily remote with regular community on-site engagement 2–3 times per month.

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Required Skills

Caseload Management
Relationship Outreach
Telephonic Outreach
Health Planning
Clinical Support
Case Review
Metrics Compliance
Barrier Removal
Referral Coordination
Appointment Coordination

+9 more

Qualifications

3+ Years Experience
Driver’s License
Auto Liability Insurance
Located In California

About Pair Team

pairteam.com

Pair Team is a care‑coordination platform that connects vulnerable patients with local care teams to remove barriers and help them access the right physical, mental, and social services. The platform pairs technology-driven referral and workflow tools with on‑the‑ground care teams (care coordinators, navigators, and community partners) to route services, schedule support, and track outcomes. Pair Team partners with health systems, payers, and community organizations to close gaps in care and address social determinants of health. Organizations use Pair Team to improve access, engagement, and measurable outcomes for high‑need populations.