Manager, Implementation

SmithRx(4 days ago)

HybridFull TimeManager$108,481 - $142,431 (estimated)Customer Success

About this role

SmithRx is a venture-backed health‑tech company focused on modernizing pharmacy benefit management (PBM). This role is a leadership position within the Customer Success organization overseeing the Implementation team that supports customer onboarding to SmithRx’s PBM platform. The manager serves as a client-facing leader and cross-functional partner to ensure customers realize value from the solution.

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Required Skills

People Management
Project Management
Implementation
Relationship Management
Client Onboarding
Process Documentation
Troubleshooting
Training
Cross-Functional
Analytical Skills

+4 more

Qualifications

Bachelor's Degree

About SmithRx

smithrx.com

SmithRx is a modern pharmacy benefit manager (PBM) that delivers radically transparent pharmacy benefits through a 100% pass‑through pricing model. They help employers, health plans, and other organizations control pharmacy spend with clear pricing, detailed reporting, and tailored clinical and cost‑management programs. By eliminating spread pricing and prioritizing auditability and client alignment, SmithRx positions itself as a trusted partner for lowering drug costs and improving medication outcomes.