Bilingual Patient Success Associate- Call Center (Part-Time – English/Spanish)

Luna Physical Therapy(14 days ago)

RemotePart TimeJunior$47,578 - $67,555 (estimated)Patient Success

About this role

A Bilingual (English/Spanish) Part-Time Patient Success Team Member at Luna works remotely to support the company’s mission of delivering compassionate, high-quality care experiences to patients within select U.S. states. The role offers consistent part-time shifts, opportunities for growth, and a collaborative environment at a fast-growing healthcare company.

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Required Skills

Bilingual Support
Scheduling
Medical Records
Care Coordination
Communication
Ticketing Tools
Documentation
Organization
Call Handling
Empathy

Qualifications

High School Diploma or Equivalent

About Luna Physical Therapy

getluna.com

Luna is an in-home physical therapy provider that sends licensed physical therapists to patients’ homes across the United States for private, one-on-one care. They accept most major commercial insurance plans as well as Medicare and Medicare Advantage, and handle benefits verification so patients typically pay the same copay as a clinic visit. Appointments are available seven days a week (early morning to evening), and Luna aims to provide continuity by keeping the same therapist with a patient throughout their course of care.