Bilingual Service Assistant
Renuity Home(28 days ago)
About this role
The Bilingual Service Assistant at Renuity acts as a liaison between homeowners, service technicians, and field managers, ensuring smooth communication and efficient handling of customer inquiries and warranty claims. Responsibilities include updating job-related data in the system, resolving complaints, scheduling service calls, and maintaining detailed records. The role requires bilingual proficiency in English and Spanish, along with strong customer service experience and attention to detail.
Required Skills
- Customer Service
- Data Entry
- Warranty Resolution
- Problem Solving
- Multi-tasking
- Attention to Detail
- Time Management
- Confidentiality
- MS Office 365
- Bilingual Spanish
Qualifications
- Bilingual skills in both English and Spanish
- Proficiency in MS Office 365
About Renuity Home
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