Workyard

Implemention Specialist (United States)

Workyard

2 months ago
Remote
Full Time
Junior
19 applicants
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Workyard
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About this role

The Implementation Specialist at Workyard plays a key role in onboarding new clients onto the company's workforce management SaaS platform for the construction industry. This bilingual (Spanish/English) position focuses on providing exceptional customer support, resolving inquiries, managing escalations, and improving self-service tools. The role requires strong analytical skills, proficiency in problem-solving, and a deep understanding of the Workyard product and customer journey to ensure high levels of customer satisfaction and performance metrics.

Skills

Workyard

About Workyard

www.workyard.com

Workyard is a construction workforce management software designed to streamline payroll processes and enhance project profitability. With features such as time tracking, GPS location tracking, and payroll integration, Workyard enables businesses to efficiently manage their crews through an easy-to-use app. The platform is favored for its simplicity and reliability, making it a valuable tool for construction teams looking to optimize their workforce management.

About Workyard

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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