Implemention Specialist (United States)
Workyard(27 days ago)
About this role
The Implementation Specialist at Workyard plays a key role in onboarding new clients onto the company's workforce management SaaS platform for the construction industry. This bilingual (Spanish/English) position focuses on providing exceptional customer support, resolving inquiries, managing escalations, and improving self-service tools. The role requires strong analytical skills, proficiency in problem-solving, and a deep understanding of the Workyard product and customer journey to ensure high levels of customer satisfaction and performance metrics.
Required Skills
- Bilingual
- Customer Support
- SaaS Implementation
- Onboarding
- Problem-Solving
- Analytical Skills
- Communication Skills
- Multi-Tasking
- Adaptability
- Technology Learning
+5 more
About Workyard
www.workyard.comWorkyard is a construction workforce management software designed to streamline payroll processes and enhance project profitability. With features such as time tracking, GPS location tracking, and payroll integration, Workyard enables businesses to efficiently manage their crews through an easy-to-use app. The platform is favored for its simplicity and reliability, making it a valuable tool for construction teams looking to optimize their workforce management.
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