Billing & Operations Specialist

The Billing & Operations Specialist at Whippy is responsible for overseeing billing, payment, and contract operations to ensure accurate customer billing and timely payment collection. This role involves monitoring billing systems, managing contract compliance, and addressing customer inquiries related to billing. The position requires collaboration with company leadership while maintaining operations that directly affect revenue and efficiency, all within a Latin America-based, remote or hybrid work environment. Experience in billing or operations, particularly in a SaaS context, is preferred alongside proficiency in English.