Billing & Operations Specialist
Whippy AI(1 month ago)
About this role
The Billing & Operations Specialist at Whippy is responsible for overseeing billing, payment, and contract operations to ensure accurate customer billing and timely payment collection. This role involves monitoring billing systems, managing contract compliance, and addressing customer inquiries related to billing. The position requires collaboration with company leadership while maintaining operations that directly affect revenue and efficiency, all within a Latin America-based, remote or hybrid work environment. Experience in billing or operations, particularly in a SaaS context, is preferred alongside proficiency in English.
Required Skills
- Billing Management
- Payment Collection
- Contract Compliance
- Revenue Protection
- Customer Support
- Discrepancy Resolution
- Reporting and Analysis
- Workflow Improvement
- Attention to Detail
- Verbal Communication
+5 more
About Whippy AI
www.whippy.aiWhippy AI is an innovative platform designed to enhance business communication through an omnichannel inbox that integrates SMS, email, WhatsApp, and VoIP services. By leveraging AI technology, it automates sales and support tasks 24/7, allowing companies to improve efficiency without the need for coding. Clients benefit from streamlined communication and enhanced revenue generation, positioning Whippy AI as a crucial tool for modern businesses seeking to thrive in a competitive landscape.