Head of Customer Success
Whippy AI(7 days ago)
About this role
Whippy is innovating in AI-powered business communication, focusing on automating workflows with intelligent AI agents integrated into enterprise systems. The company aims to build a scalable Customer Success function to ensure retention and growth, supporting its expanding customer base across the U.S. The role involves developing systems, leading a team, and managing strategic accounts to drive long-term success.
Required Skills
- Customer Success
- API
- Automation
- Solution Architecture
- Onboarding
- Account Management
- Retention
- Churn Reduction
- Escalation Management
- Team Leadership
About Whippy AI
www.whippy.aiWhippy AI is an innovative platform designed to enhance business communication through an omnichannel inbox that integrates SMS, email, WhatsApp, and VoIP services. By leveraging AI technology, it automates sales and support tasks 24/7, allowing companies to improve efficiency without the need for coding. Clients benefit from streamlined communication and enhanced revenue generation, positioning Whippy AI as a crucial tool for modern businesses seeking to thrive in a competitive landscape.
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