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© All Rights Reserved. ApplyBlast.com
Gorgias
A BPO Program Manager at Gorgias owns the Gorgias 360 program, responsible for program economics, pre-sales qualification, BPO partner management, and automation roadmaps. The role requires strategic leadership across sales, finance, and operations to scale a full-service customer experience offering.
Headquarters
San Francisco, California, United States
Company Size
201-500 employees
Founded
2015
Gorgias is a conversational AI platform and helpdesk built specifically for eCommerce, enabling businesses to automate customer support and drive sales through a unified inbox across email, chat, SMS, social media, and more. It features an AI Agent pre-trained on over 1 billion conversations that can resolve 60% of support inquiries automatically, while integrating natively with Shopify and 300+ other tools to provide full store context within every conversation. Trusted by over 17,000 eCommerce brands worldwide, Gorgias helps support teams turn customer interactions into measurable revenue.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Gorgias.
52% above the average for this role
Gorgias’ valuation rises to $710M with $30M Series C for e-commerce customer support
Aug 15, 2022
