NASA Federal Credit Union
The Branch Member Service Associate provides exceptional customer service in branch locations, promoting and selling NASA Federal Credit Union products and services while handling account transactions, loan processing, and member inquiries. The role includes cross-selling, supporting call center queues, and occasional travel to other locations, with opportunities for career advancement through tiered training modules.
Headquarters
Upper Marlboro, Maryland, United States
Company Size
201-500 employees
Founded
1949
NASA Federal Credit Union (NASA FCU) is a not-for-profit, member-owned financial cooperative that was founded to serve the NASA community and now provides banking services to members nationwide. It offers checking and savings accounts, credit cards, consumer and auto loans, mortgages and home‑equity products, plus online and mobile banking for 24/7 account access. NASA FCU emphasizes competitive rates, personalized member service, and financial education and planning resources. Membership is available to eligible employees, family members, and affiliated community groups, supported by branch locations and digital services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for NASA Federal Credit Union.
Right around the average for this role
May 7, 2025