Text
Leads and scales the company’s verbal identity across the organization, ensuring internal and external communications are clear, consistent, and aligned with brand principles. Acts as the steward of brand voice and narrative, setting standards, developing verbal guidelines, and enabling teams to implement them across product, go-to-market, recruiting, investor communications, and merchandise. Focuses on strategic leadership and editorial judgment rather than producing all content directly.
Headquarters
Boston, Massachusetts, United States
Company Size
201-500 employees
Founded
2002
Text (Text, Inc.) is an AI-powered customer service engine that helps businesses turn support conversations into revenue. The platform combines an AI Agent, live chat, help desk, and unified inbox to proactively engage customers, detect buying signals, and drive conversions across channels. Founded in 2002 and trusted by organizations like Unilever, Wembley, and MIT, Text serves companies looking to use customer service as a profit engine rather than a cost center.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Text.
Text didn’t post a salary, so this is our estimate from similar listings.
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