Broker Experience Expert
SeatGeek(17 days ago)
About this role
SeatGeek is hiring a Broker Support Expert to support its professional seller marketplace by serving as a primary contact for ticket brokerages and helping maintain a high-quality seller experience. The role sits within the Customer Experience organization and requires availability for a regular Thursday–Monday shift including weekend hours.
Required Skills
- Phone Support
- Email Support
- Relationship Building
- Communication
- Negotiation
- Spreadsheets
- Financial Calculations
- Zendesk
- Jira
- Talkdesk
+5 more
About SeatGeek
seatgeek.comSeatGeek is a mobile-first ticketing marketplace and search engine that helps fans discover and buy tickets for sports, concerts, theater, and other live events. It aggregates inventory from primary and secondary sellers, offers interactive seating maps and a proprietary "Deal Score" to surface value, and shows clear pricing and seat views. For teams, venues, and promoters it provides ticketing technology, white‑label solutions and APIs to manage sales and distribution. Fans use SeatGeek for price comparison, personalized event recommendations, and mobile ticketing.
View more jobs at SeatGeek →