Business Analyst
Duckard(27 days ago)
About this role
The Business Analyst at Teleperformance plays a vital role in optimizing call center operations through data analysis, process improvement, and project management. The position involves collaborating with teams to enhance efficiency and customer satisfaction, leveraging technology, and supporting strategic decisions.
Required Skills
- Data Analysis
- SQL
- Excel
- Power BI
- Process Improvement
- Project Management
- Call Center
- Customer Satisfaction
- Performance Reporting
- BI Platforms
About Duckard
tp.comTP combines industry expertise and AI innovation to deliver scalable solutions that help global brands accelerate transformation and achieve measurable results.
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