Senior Business Performance Analyst
Enbridge(3 days ago)
About this role
The Senior Business Performance Analyst at Enbridge Gas Inc. plays a key role in optimizing contact center operations through data analysis, workforce planning, and process optimization. The role supports customer satisfaction, regulatory compliance, and operational efficiency primarily supporting North Carolina operations.
Required Skills
- Power BI
- Verint
- Workforce Management
- Forecasting
- Data Analysis
- Contact Center
- Operational Improvement
- Microsoft Office
- SharePoint
- Performance Monitoring
Qualifications
- Bachelor’s Degree in Business
- 4+ Years Experience in Contact Center Operations
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Enbridge
Similar Jobs
Manager of Real Time Adherence
TransUnion(9 days ago)
Work Force Management Analyst
Autodesk Canada Co.(2 months ago)
Business Analyst
Duckard(26 days ago)
Workforce Planning Analyst
Motorway(5 days ago)
Senior Workforce Analyst (Remote)
Businessolver(16 days ago)
Client Operations Support Sr Professional - Application Administration
Fiserv(27 days ago)