Business Strategy & Operations Manager

Dialpad

2 months ago

4.0 on Glassdoor

San Ramon, CA

Onsite

Full Time

Manager

18 applicants

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About this role

The Business Strategy & Operations Manager partners with the CTO and engineering leadership to drive strategic execution, operational excellence, and organizational cohesion across the Engineering organization. This trusted, high-impact role supports executive priorities, cross-functional alignment, and scaling initiatives while operating at the center of a fast-growing technology company. The position is reportable to the CTO and may be based in the San Ramon office.

Skills

About Dialpad

dialpad.com

Dialpad is an AI-powered cloud communications platform that provides business phone systems, contact center, messaging, and video to help teams connect, support, and sell. Its built-in AI—real-time transcription, Voice Intelligence, coaching, and automated call summaries—reduces manual work, surfaces conversational insights, and boosts agent and sales productivity. Cloud-native architecture and integrations with CRMs and collaboration tools make deployment and workflows seamless for distributed teams. Companies use Dialpad to improve customer experience, speed resolution, and gain analytics-driven visibility into conversations.

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