Business Support Specialist - French speaking
Mollie(2 months ago)
About this role
The Business Support Specialist - French speaking at Mollie serves as the primary contact for merchants, providing exceptional customer support via live chat, email, and phone to resolve inquiries and enhance their experience with Mollie's payment solutions. This role requires fluency in French and English, the ability to proactively advise on products, and the initiative to relay customer feedback for continuous improvement. As part of a growing team in Lisbon, the Specialist plays a vital role in ensuring customer satisfaction and fostering long-term relationships while adapting to a fast-paced fintech environment.
Required Skills
- Customer Support
- Proactive Communication
- Problem Solving
- Feedback Gathering
- Innovative Solutions
- Adaptability
- Fast Learning
- Complex Topic Clarification
- Bilingual
- Positive Attitude
About Mollie
mollie.comMollie is a payment service provider that simplifies online and in-person transactions for businesses of all sizes. With a focus on quick setup, transparent pricing, and support for all major payment methods, Mollie enables companies to seamlessly integrate payment processing into their operations. Their platform is designed to cater to developers and business owners alike, offering robust APIs and tools to manage transactions efficiently. Start growing your business today with Mollie's comprehensive payment solutions.
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