Business Support Specialist - French speaking

The Business Support Specialist - French speaking at Mollie serves as the primary contact for merchants, providing exceptional customer support via live chat, email, and phone to resolve inquiries and enhance their experience with Mollie's payment solutions. This role requires fluency in French and English, the ability to proactively advise on products, and the initiative to relay customer feedback for continuous improvement. As part of a growing team in Lisbon, the Specialist plays a vital role in ensuring customer satisfaction and fostering long-term relationships while adapting to a fast-paced fintech environment.