Business Support Specialist
Goctc
About this role
A Business Support Specialist provides high quality support to business members by serving as the first point of contact for inquiries and ensuring timely resolution of service issues. The role involves managing communications, coordinating issue resolution, and maintaining member satisfaction through effective support.
Skills
Qualifications
About Goctc
goctc.comCTC (Connect CTC) is a community-focused internet service provider delivering high-speed fiber internet to homes and businesses in local neighborhoods. They emphasize reliable, low-latency connections backed by responsive local customer support and professional installation. CTC positions itself as a neighborhood partner, bringing modern broadband infrastructure and service options tailored for residential and commercial needs.
About Goctc
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Goctc.
Salary
$35k – $45k
per year