Call Center Agent - Part Time (Swing Shift)

Oaklawn is seeking a Call Center Agent to manage guest reservations, process cancellations, and provide exceptional service via phone and email. The role involves maintaining accurate records in the Property Management System, up-selling room packages, and resolving guest complaints while ensuring a friendly and professional image. Agents must possess strong communication skills, multitasking abilities, and knowledge of hotel facilities to deliver a memorable experience.