ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Call Center Manager - Onsite at Florida Window & Door - ApplyBlast

Call Center Manager - Onsite

Florida Window & Door

4 months ago

Lake Worth Beach, United States

Onsite

Full Time

Senior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

A Call Center Manager in the Construction industry oversees customer service operations, ensuring high-quality support and efficient communication channels. The role involves managing a team of agents, monitoring performance metrics, and collaborating with marketing and accounting departments to align service delivery with business goals.

Responsibilities

Oversee daily call center operations and agent performance
Manage and mentor a team of customer service representatives
Monitor key performance indicators and quality assurance metrics
Collaborate with marketing and accounting teams on service strategies
Resolve escalated customer issues and improve satisfaction rates

Skills

About Florida Window & Door

floridawindowdoor.com

Headquarters

Lake Worth, Florida, United States

Company Size

51-200 employees

Founded

1983

View Profile

Florida Window & Door is a Florida-based provider of hurricane impact windows and doors, offering storm-rated products designed to protect homes from severe weather. They supply and install impact-resistant openings to upgrade existing structures and improve security, durability, and resilience. The company emphasizes energy efficiency and weather-ready solutions to help Florida homeowners withstand hurricanes and high winds. With service across Florida, they aim to deliver reliable, code-conscious installations that reduce storm damage and enhance home comfort.