Call Center Representative (Bilingual)
Stout(20 days ago)
About this role
Customer Service Representative supporting NYC public housing residents by providing call center assistance for mold, leaks, and moisture-related housing issues. The role focuses on timely intake, tracking, and follow-up to connect residents with solutions that improve living conditions. This is a full-time hourly position that contributes to impact-driven work serving underserved populations.
Required Skills
- Call Handling
- Customer Service
- Data Entry
- De-escalation
- Bilingual Spanish
- Zendesk
- Microsoft Office
- Communication
- Empathy
- Organization
+2 more
Qualifications
- High School Diploma or GED
- Work Authorization (No Sponsorship)
About Stout
stout.comA global advisory firm specializing in corporate finance, valuation, financial disputes, claims and investigations.
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