Call Center Representative

WelbeHealth

3 months ago

3.0 on Glassdoor

Los Angeles, CA

Hybrid

Full Time

Junior

0 applicants

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About this role

WelbeHealth's Call Center Representative (WelbeHealth Advocate II) supports the PACE program by serving as a primary contact in the Hub for participants, families, providers, and clinic teams. The role centers on handling inbound and outbound communications and administrative hub functions while ensuring accurate recordkeeping. It contributes to participant care coordination and program continuity through reliable service and adherence to protocols.

Skills

Qualifications

High School Diploma or Equivalency

About WelbeHealth

welbehealth.com

WelbeHealth is a full‑service senior health care provider that operates PACE (Program of All‑Inclusive Care for the Elderly) programs to deliver comprehensive, coordinated care for frail and vulnerable older adults. Its interdisciplinary teams deliver medical, behavioral, rehabilitative and social services — including primary care, nursing, therapy, home care, transportation and adult day services — so participants can remain safely and independently at home. The organization emphasizes quality, compassion and value while integrating Medicare and Medicaid benefits to manage care and costs for seniors.