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Call Center Representative at Elevations Credit Union - ApplyBlast

Call Center Representative

Elevations Credit Union

3 days ago

4.1 on Glassdoor

Broomfield, Colorado, United States

Hybrid

Full Time

Junior

0 applicants

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About this role

The Call Center Representative serves as a trusted Member Solutions Guide, providing exceptional support for account maintenance, transactions, and troubleshooting to create outstanding member experiences. This role involves engaging with members over the phone to identify needs, achieve first-call resolution, and educate members on self-service capabilities and new products. The position requires a strong commitment to operational excellence, compliance, and demonstrating core company values.

Responsibilities

Engage with members over the phone to provide account maintenance and troubleshooting support
Identify opportunities to educate members on online self-service capabilities and new products
Ensure compliance with established policies, procedures, and federal regulations

Skills

About Elevations Credit Union

elevationscu.com

Headquarters

Boulder, Colorado, United States

Company Size

501-1000 employees

Founded

1952

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Elevations Credit Union is a member-owned financial cooperative that provides consumer and business banking services, including checking and savings accounts, loans, credit cards, mortgages, and online banking. It primarily serves communities in Colorado.