Member Service Center Representative (Call Center)
Redwood Credit Union(1 month ago)
About this role
The Member Service Center Representative at Redwood Credit Union provides phone-based support to members from the Santa Rosa, CA location. This part-time role operates in a call center environment within a credit union, handling a variety of member service and account-related needs. The position supports the organization’s mission to serve members’ financial well-being while working in a people-first, service-focused culture.
Required Skills
- Call Center
- Member Service
- Phone Support
- Teller Transactions
- Account Opening
- Loan Transactions
- Cross Selling
- Customer Education
- Problem Resolution
- Written Communication
+15 more
Qualifications
- High School Diploma
About Redwood Credit Union
redwoodcu.orgRedwood Credit Union is a trusted, community-focused credit union founded in 1950 that offers banking services to residents of the North Bay and San Francisco area. As a member-focused financial cooperative, it provides everyday banking products — such as deposit accounts, loans and mortgages — along with digital and branch services. Redwood emphasizes local community engagement and accessible financial services for anyone in its service area.
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