Inktel
An Operations Supervisor at Inktel focuses on coaching and developing agents, monitoring performance metrics, managing escalations, and maintaining high service standards. The role involves leading teams, implementing strategies for low attrition, and fostering a culture of accountability and continuous improvement.
Headquarters
Doral, Florida, United States
Company Size
1001-5000 employees
Founded
1997
Inktel is a business process outsourcing partner focused on enterprise growth. It delivers enterprise-grade BPO services designed to optimize customer experience and streamline operations. Built on data-driven performance, its solutions are technology-enabled and scalable to drive measurable results. With a focus on contact center and back-office processing, Inktel serves large organizations across industries through global delivery and nearshore capabilities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Inktel.
34% below the average for this role
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