Palm Beach County
The Call Center Supervisor oversees the 211 Palm Beach Treasure Coast resource center, providing direct supervision and support to staff to ensure high-quality crisis intervention and service delivery. The role involves monitoring performance, coordinating staffing for a 24/7 operation, and offering coaching and feedback to team members handling sensitive crisis situations. This position requires flexibility and reliability, particularly for the designated overnight shift after initial training.
Headquarters
West Palm Beach, Florida, United States
Company Size
5001-10000 employees
Founded
1909
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Palm Beach County.
Resource Center Supervisor
211pbtc.org
Mobile Response Outreach and Case Management
Acenda Integrated Health
Training Specialist
211 Palm Beach and Treasure Coast
Referral & Resource Specialist
Elevance Health
Remote Resource Center/Call Center Specialist
211 Palm Beach and Treasure Coast
On Call Emergency Medical Technician (EMT)
pathways