Centerfield
The Call Center Workforce Management (WFM) Mission Control Analyst monitors real‑time inbound call traffic, ensures service level targets, and conducts intraday analysis to adjust staffing and maintain operational efficiency. The role involves root‑cause analysis, reporting key performance metrics, and collaborating with operations and leadership to address performance issues.
Headquarters
Los Angeles, California, United States
Company Size
1001-5000 employees
Founded
2011
Centerfield is an outcome-based customer acquisition company that partners with more than 2,000 brands to supercharge their commerce. They offer a proprietary network, AI-driven conversion, and closed-loop measurement across services including paid media performance, affiliate scale, AI discovery, and AI sales conversion. Centerfield serves brands across industries such as eCommerce, insurance, home services, and B2B categories.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Centerfield.
Centerfield didn’t post a salary, so this is our estimate from similar listings.
23% below the average for this role