Mission Control Analyst
Centerfield
About this role
Centerfield is seeking a Call Center Workforce Management (WFM) Mission Control Analyst to monitor real-time inbound call traffic, analyze operational metrics, and assist in optimizing contact center performance. The role involves collaboration with the WFM team to ensure service level goals and improve processes in a fast-paced environment.
Skills
About Centerfield
www.centerfield.comIndustry
Media
Centerfield is a customer acquisition company that partners with leading brands to enhance their marketing effectiveness and drive growth. Serving 25% of Fortune 100 companies, Centerfield specializes in digital media solutions and offers award-winning marketing and sales services. Their innovative platform and audience solutions are designed to help clients reach millions of potential customers, ultimately boosting sales and customer retention. Centerfield aims to supercharge customer engagement through strategic guidance and technologically advanced marketing tactics.
Recent company news
Platinum EquityCenterfield Acquires Digital Commerce Platform ConsumerVoice
Aug 21, 2025
Bloomberg.comPlatinum Faces Fight to Sell Centerfield’s Make-or-Break Debt
Oct 28, 2025
Los Angeles TimesCenterfield Acquires ConsumerVoice to Expand Digital Commerce Reach
Sep 15, 2025
citybizCenterfield Acquires ConsumerVoice
Aug 22, 2025
Search Engine LandMarketers aren’t ready for GEO: Survey
Sep 11, 2025
About Centerfield
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Centerfield.
Salary
$55k – $75k
per year