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WFM Administrator at Centerfield - ApplyBlast

WFM Administrator

Centerfield

7 months ago

3.7 on Glassdoor

Portmore, Jamaica

Onsite

Full Time

Medior

0 applicants

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About this role

The Call Center Workforce Management (WFM) Administrator at Centerfield partners with the Workforce Management team to monitor call traffic, ensure operational efficiency, and analyze performance metrics. The role involves managing schedules, producing reports, and collaborating across teams to optimize contact center operations.

Skills

About Centerfield

www.centerfield.com

Headquarters

Los Angeles, California, United States

Company Size

1001-5000 employees

Founded

2011

View Profile

Centerfield is a customer acquisition company that partners with leading brands to enhance their marketing effectiveness and drive growth. Serving 25% of Fortune 100 companies, Centerfield specializes in digital media solutions and offers award-winning marketing and sales services. Their innovative platform and audience solutions are designed to help clients reach millions of potential customers, ultimately boosting sales and customer retention. Centerfield aims to supercharge customer engagement through strategic guidance and technologically advanced marketing tactics.