Call Centre - Financial Assist Associate (Q126G)
Intrum(1 month ago)
About this role
A Customer Support Representative at Intrum works within the company's credit management services to support consumers and contribute to their financial health. The role is part of a values-driven, international organisation focused on ethics and customer outcomes, and is based in Glasgow with hybrid working after an initial onsite induction.
Required Skills
- Customer Service
- Empathy
- Communication
- Numeracy
- Resilience
- Telephone Handling
- Systems Use
- Complaint Handling
- Decision Making
About Intrum
intrum.comIntrum is Europe’s leading provider of ethical debt collection and credit management services, helping businesses improve cash flow, recover overdue invoices, and manage credit risk while supporting individuals in regaining financial control. Our commitment to sustainable payments, financial wellbeing, and responsible lending ensures long-term economic resilience and effective receivables management.
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