Mechanics Bank

Care Center Representative

Mechanics Bank(1 month ago)

Walnut Creek, CAOnsiteFull TimeJunior$42,000 - $52,000Customer Service
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About this role

A Care Center Representative (Call Center Representative) at Mechanics Bank handles customer interactions onsite in Walnut Creek, servicing clients’ financial needs via phone and web chat. The role represents the bank in customer-facing communications and supports achievement of departmental referral and service goals while delivering outstanding customer experiences.

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Required Skills

  • Customer Service
  • Phone Support
  • Live Chat
  • Sales Referrals
  • Account Opening
  • Banking Products
  • Problem Solving
  • Escalation Handling
  • Typing Speed
  • Bilingual Spanish

+3 more

Qualifications

  • High School Diploma or Equivalent
Mechanics Bank

About Mechanics Bank

mymechanics.com

There’s always a better way to bank. Let's find yours. As a full-service, independent community bank, we have the freedom to make decisions that are in the best interest of our customers and our neighbors. We offer personal and business banking solutions to make you say "That's Better".

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