Care Concierge

Neura Health(2 years ago)

RemoteFull TimeMedior$55,000 - $60,000Clinical Operations

About this role

The Care Concierge supports Neura Health’s virtual neurology practice by partnering with the clinical team to deliver compassionate, technology-enabled care for patients with chronic neurological conditions. The role focuses on improving patient access and experience while supporting clinical operations and contributing to product and process improvements. Reporting to the Senior Operations Manager, this position offers exposure to digital health coaching techniques and collaborative, mission-driven work.

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Required Skills

Care Coordination
Patient Preparation
Insurance Navigation
Prior Authorizations
Patient Communication
Billing Resolution
Reporting
Process Improvement
Cross Collaboration
HIPAA Compliance

+8 more

About Neura Health

neurahealth.co

Neura Health is a virtual neurology clinic that delivers expert neurological care via telemedicine. It connects patients with board-certified neurologists and care teams for diagnosis, personalized treatment plans, and ongoing management of chronic neurological conditions. Neura emphasizes convenience and access—accepting most major insurance plans and using digital tools for remote monitoring, e-prescribing, and care coordination. Patients use Neura to get faster access to specialist care, continuity of treatment, and follow‑up from home.

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