Care Navigator (Remote - Massachusetts)
CareSource(1 day ago)
About this role
The Care Navigator is responsible for supporting members through telephonic interactions, documentation, and administrative functions. They work with care teams, providers, and members to coordinate services, address inquiries, and ensure proper communication and documentation to enhance member satisfaction.
Required Skills
- Customer Service
- Documentation
- Scheduling
- Communication
- Care Coordination
- Timeline Management
- Problem Solving
- Microsoft Office
- Translation
- Outreach
Qualifications
- High School Diploma or GED
- Minimum 1 year experience in health-related services
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