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Care Solutions Associate - Part Time at Honor - ApplyBlast

Care Solutions Associate - Part Time

Honor

3 days ago

3.8 on Glassdoor

Remote

Part Time

Junior

0 applicants

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About this role

The Care Solutions Associate provides administrative support to the Care Solutions Team, handling daily triage of shared email inboxes, voicemail queues, and service tickets while documenting interactions in Salesforce. This part-time, entry-level role ensures timely, human responses and accurate record-keeping to support families and Care Professionals. The position reports to the Sales Manager and requires strong organizational and communication skills.

Responsibilities

Triage and respond to client inquiries across shared email inboxes and voicemail queues
Document interactions and manage records accurately within Salesforce CRM platform
Handle Freshservice tickets and route non-inquiries to local teams with full context

Skills

About Honor

honorcare.com

Headquarters

Middletown, New York, United States

Company Size

51-200 employees

Founded

1974

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Honor Technology is a healthtech company reshaping the future of aging care through advanced proprietary technology and innovative platforms. Together with its global home care brand, Home Instead, Honor connects aging adults with compassionate, trained Care Professionals to help them live independently at home. Honor's combined network of care partners serves over one million hours of care per week, leveraging technology and human expertise to redefine the aging journey worldwide.