Origin Bank

Salesforce Helpdesk Support Specialist

Origin Bank(1 month ago)

Ruston, LAOnsiteFull TimeJunior$45,656 - $45,656Information Technology
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About this role

A Salesforce Help Desk Support Specialist at Origin Bank provides front-line support to Salesforce users across the organization, handling inquiries via a Salesforce-based ticketing system, email, and phone. The role focuses on monitoring and resolving tickets, documenting issues and resolutions, and escalating complex problems to administrators or developers as needed.

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Required Skills

  • Salesforce
  • Troubleshooting
  • Communication
  • Customer Service
  • Ticketing
  • Data Entry
  • Reports
  • Dashboards
  • Permissions
  • Escalation

+4 more

Qualifications

  • Bachelor's Degree
  • Salesforce Administrator Certification
Origin Bank

About Origin Bank

origin.bank

Committed to serving our communities for more than 100 years. Banking centers & ATM locations throughout Louisiana, Mississippi, and Texas.

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