CarePlus Medicare Call Center Rep - Puerto Rico
Humana(1 month ago)
About this role
The Medicare Call Center Representative 2 represents the company by addressing incoming inquiries from Medicare members via telephone, digital, or written forms. This role requires a focus on providing high-quality service, resolving issues, and educating members, while working under defined parameters with some discretion.
Required Skills
- Customer Service
- Bilingual
- Problem Solving
- Attention to Detail
- Emotional Intelligence
Qualifications
- 1+ Years of Customer Service Experience
- Associate or Bachelor’s Degree
About Humana
humana.comExplore Medicare plans and health insurance coverage to fit your lifestyle. Turning 65 or recently qualified? Sign up for Medicare coverage! Start with healthy, start with Humana.
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