Catering Merchant Support Specialist
DoorDash Mexico(1 month ago)
About this role
A LiveOps role within DoorDash for Business focused on driving quality and operational excellence for the Large Order (catering) program. The position supports improving merchant experience, pricing competitiveness, and data quality to enhance the corporate customer ordering experience. The team emphasizes proactive, white-glove service and scalable solutions for corporate accounts.
Required Skills
- Merchant Onboarding
- Quality Support
- Churn Reduction
- Email Response
- Menu Auditing
- Metadata Collection
- Price Assessment
- Prioritization
- Critical Thinking
- Detail Orientation
About DoorDash Mexico
careersatdoordash.comNew Relic is a SaaS observability platform that helps developers and operators monitor, troubleshoot, and optimize applications, infrastructure, and end‑user experience in real time. It provides application performance monitoring (APM), infrastructure and container monitoring, logs, distributed tracing, synthetics/real‑user monitoring, dashboards, alerting, and analytics (NRQL) through a unified UI and APIs. With broad integrations, OpenTelemetry support, and usage‑based telemetry ingestion, New Relic is designed for full‑stack visibility and faster incident response across cloud‑native and legacy environments.
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