Head of Merchant Operations, Bolt Food

Bolt Technology(26 days ago)

HybridFull TimeDirector$174,055 - $230,084 (estimated)Merchant Operations

About this role

Head of Merchant Operations at Bolt Food leads the global Merchant team within Commercial HQ to improve the merchant onboarding experience and optimise cost per onboarding across multiple markets. The role focuses on designing scalable, compliant operations and collaborating with HQ stakeholders and local teams. This is a strategic and operational leadership position requiring a proactive, solutions-oriented approach and strong stakeholder management.

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Required Skills

Merchant Operations
Process Optimization
Vendor Management
Project Management
Stakeholder Management
Cross-Functional Collaboration
Training Enablement
Performance Insights
Compliance
Cost Reduction

+6 more

Qualifications

Bachelor's Degree in Business Administration or related field
Master's Degree in Business Administration or related field

About Bolt Technology

bolt.eu

Bolt is an all‑in‑one mobility platform and app that provides ride‑hailing, food and grocery delivery, car and scooter rentals, and business travel services. It connects riders, drivers and merchants across 600+ cities in 50+ countries, offering on‑demand transport, deliveries and micromobility through a single app. Bolt focuses on affordability and convenience for consumers while providing tools and opportunities for drivers/partners and businesses. Users can get a ride in minutes or manage corporate travel and deliveries from the same platform.