OneMain Financial

CCaaS Lead Engineer

OneMain Financial(2 months ago)

HybridFull TimeSenior$120,000 - $135,000Contact Center and Telephony
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About this role

A CCaaS Lead Engineer at OneMain Financial is a senior technical leader responsible for the strategic oversight of contact center technology to support customer interactions and operational goals. The role focuses on ensuring reliability, scalability, and regulatory compliance of contact center systems within a financial services organization.

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Required Skills

  • CCaaS
  • NiceCX
  • IVR
  • API Development
  • REST
  • SOAP
  • JSON
  • Domain Gateway
  • WFM
  • MuleSoft

+7 more

OneMain Financial

About OneMain Financial

onemainfinancial.com

Sometimes unexpected costs occur, so trust OneMain to provide personal loans for home improvement, debt consolidation, car purchases, & more.

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