Compare Club
The CCaaS Solution Architect will own the design of routing, queuing, scripting, and configuration for a contact centre supporting over 370 agents. They will translate contact strategy into scalable platform designs, maintain documentation, and collaborate with product, optimisation, Salesforce, and data teams.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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