Pharmacy Liaison
Shields Health Solutions(1 month ago)
About this role
This role provides integrated off‑site pharmacy support to patients, pharmacists, and providers, focusing on specialty medication management and adherence. The technician serves as an off‑site member of the clinic team handling prior authorizations, benefit investigations, financial assistance, documentation in EMR/Therigy, and patient onboarding. The position emphasizes patient education, coordination with clinics/payors/pharmacies, and maintaining confidentiality while supporting process improvement and operational objectives.
Required Skills
- Communication
- Phone Skills
- Patient Engagement
- Clinician Outreach
- Payor Coordination
- Microsoft Excel
- Microsoft Word
- Software Learning
- Organization
- Prior Authorization
+16 more
Qualifications
- High School Diploma or GED
- State Registered Pharmacy Technician
- CPhT (Preferred)
About Shields Health Solutions
shields.comShields Health is a family‑owned provider of diagnostic imaging and outpatient surgery with the largest network of medical imaging and treatment facilities in New England, operating more than 50 ACR‑accredited locations across New Hampshire, Maine, and Massachusetts. They offer MRI (including high‑field open‑bore, MR arthrogram, and breast MRI), PET/CT, and outpatient surgery services with an emphasis on patient comfort, advanced technology, and affordability. Shields also runs Shields ProCare, an imaging equipment maintenance and service business supporting its clinical operations. The company prioritizes provider expertise and an improved patient experience through cutting‑edge equipment and convenient access.
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