Chargeback Specialist (m/w/d)
Fiserv(22 days ago)
About this role
A Chargeback Specialist at Fiserv manages chargeback and dispute cases for issuing and acquiring clients within the payments fintech environment. The role supports maintaining service quality, regulatory compliance, and customer satisfaction by coordinating with internal teams and following card-scheme processes. It contributes to timely, accurate case handling and continuous improvement of dispute operations.
Required Skills
- Chargebacks
- Disputes
- Transaction Analysis
- Evidence Submission
- Compliance
- Documentation
- Reporting
- Customer Service
- Fraud Prevention
- Case Management
+5 more
About Fiserv
fiserv.comFiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.
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