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Clark | Quality Specialist - B2B Account at TP - ApplyBlast

Clark | Quality Specialist - B2B Account

3 years ago

3.4 on Glassdoor

Angeles City, Pampanga

Onsite

Full Time

Medior

0 applicants

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About this role

The Quality Specialist supports quality assurance activities within a call center environment, collaborating with various teams to analyze performance metrics, implement process improvements, and ensure quality standards. They act as a bridge between management and agents, fostering continuous improvement through feedback, training, and process optimization.

Skills

About TP

tp.com

Headquarters

Paris, Île-De-France, France

Company Size

10001+ employees

Founded

1978

View Profile

TP is a global leader in digital business services, combining advanced AI technology with human empathy to deliver customer experience and business operations solutions for the world's leading brands. With nearly five decades of experience, TP serves clients across five continents, offering services spanning AI solutions, end-to-end CX, consulting, and specialized services. The company operates in approximately 100 countries and supports over 400 languages and dialects.